Shipping Policy

Last Updated: 12/03/2025

USM carpartsolution Pvt. Ltd. is committed to providing reliable and transparent shipping services for automotive parts ordered through our website. This Shipping Policy explains how orders are processed, shipped, and delivered to customers in the United States and internationally.

1. Order Processing Time

• Orders are typically processed within 3–5 business days after payment confirmation
• Processing time may vary based on product availability, order volume, and supplier location
• Orders placed on weekends or public holidays are processed on the next business day

2. Shipping Locations

We currently ship:

• Within the United States
• International destinations (subject to eligibility and regulations)

Shipping availability may vary by product and destination.

3. Shipping Methods & Carriers

We work with reputable logistics partners including:

• USPS
• UPS
• FedEx
• DHL
• Other regional and international carriers

4. Estimated Delivery Time

Delivery estimates are provided at checkout or order confirmation and depend on:

• Shipping destination
• Carrier transit time
• Customs clearance for international orders

Estimated delivery times are approximate and not guaranteed.

5. Shipping Charges

• Shipping costs are calculated at checkout unless stated otherwise
• Charges depend on order size, weight, destination, and shipping method
• Customs duties, taxes, or import fees are the responsibility of the customer

6. Dropshipping Disclosure

USM carpartsolution Pvt. Ltd. operates on a dropshipping model. Products may ship directly from third-party suppliers or fulfillment partners.

• Orders may arrive in multiple shipments
• Packaging may vary
• Shipping origin may differ from billing address

7. Order Tracking

Tracking details will be shared via email once the order ships. Tracking may take 24–48 hours to activate depending on the carrier.

8. Shipping Delays

We are not responsible for delays caused by:

• Carrier disruptions
• Weather conditions
• Customs inspections
• Incorrect or incomplete shipping information
• Force majeure events

9. Address Accuracy

Customers must provide accurate shipping details. We are not liable for delays, losses, or additional costs caused by incorrect addresses.

10. Damaged or Lost Shipments

• Report damaged items within 48 hours of delivery
• Provide order details and supporting evidence (photos, tracking info)

Claims will be reviewed according to our Return & Refund Policy.

11. International Shipping & Customs

• Customs clearance may cause delays
• Import duties and taxes are customer responsibility
• We are not responsible for customs-held or rejected shipments

12. Changes to Shipping Policy

We reserve the right to update this Shipping Policy at any time. Changes are effective upon posting.

13. Contact Information